ena pragma
Getting started

EP Room on your iPhone, in five minutes.

EP Room is where you and your team work with your Ena Pragma agents. Install it, scan your setup code, and say yes to notifications and the microphone so your agents can reach you and you can talk to them.

01

Install the app

Open the install link your Ena Pragma contact sent you on your iPhone. It opens TestFlight, Apple's app for early releases. If your phone asks, install TestFlight first, then tap Install next to EP Room. Updates arrive on their own.

02

Scan your setup code

Open EP Room and tap Scan the QR code, then point the camera at the setup code we send you. When iPhone asks to use the camera, tap Allow. Each code works once and expires after ten minutes; if yours has expired, ask for a new one.

“EP Room” Would Like to Access the Camera
EP Room uses the camera to scan the setup QR code from your room page, and when you take a photo to send to an agent.
Don’t Allow
Allow
Allow the camera so EP Room can read your setup code.
03

Allow notifications

Right after you sign in, iPhone asks whether EP Room may send you notifications. Tap Allow. This is how you hear when an agent replies, finishes a task, or needs a decision from you. Without it, messages wait silently in the app.

EP Room then registers your phone and shows one screen. You're set up with three checks means everything is on. If it says One more step, it names what is missing; tap Turn on notifications and switch them on in Settings, then come back and it finishes by itself.

“EP Room” Would Like to Send You Notifications
Notifications may include alerts, sounds, and icon badges. These can be configured in Settings.
Don’t Allow
Allow
Tap Allow when iPhone asks about notifications.
You're set up
Your agents can reach you on this iPhone.
Signed in
Your room
Notifications on
Messages and approvals will buzz
Registered for calls and alerts
Calls and alerts reach this iPhone
Open EP Room
Three checks: you are signed in, notifications are on, and calls and alerts reach this iPhone.
04

Allow the microphone for voice

The first time you call your agent, send a voice note, or dictate a message, iPhone asks for the microphone. Tap Allow. For dictation it also asks for speech recognition; allow that too. If you use AirPods or a car, allow Bluetooth so calls play through them.

To call your agent, open its chat and tap the phone button at the top right. To send a voice note or dictate, use the microphone in the message bar.

“EP Room” Would Like to Access the Microphone
Microphone access is required for voice sessions and voice notes with your agent.
Don’t Allow
Allow
Allow the microphone so voice calls and voice notes work.
05

Check that it worked

  • In EP Room, open Settings. Under This phone, Notifications should say On.
  • Send your agent a short message and lock your phone. Its reply should arrive as a notification.
  • Call your agent from its chat and say hello. You should hear it answer.

If notifications don't arrive, open the iPhone Settings app, tap Notifications, then EP Room, and make sure Allow Notifications and Time Sensitive Notifications are on. A Focus mode such as Do Not Disturb can also hold them back. If voice doesn't work, check Settings › EP Room and turn on Microphone.

06

Using EP Room

  • Home is one list of everything: what needs you comes first, then your rooms and chats by latest activity.
  • Rooms are shared conversations with your team and agents. A thread follows one piece of work; tap the threads button at the top of a room to see them all.
  • Approvals collects every decision an agent is waiting on. Tap an answer and the agent carries on.
  • To do holds your open items, with your agents' lists folded underneath.
  • The compose button starts a new message to any agent or person.

Need help?

Ask in your room, or see the support page. How we handle your information is in our privacy notice.