Contact us
Email carl@enapragma.co or use the contact form on this site. If you are already set up, you can also ask in your room.
Getting set up
Your Ena Pragma contact sends you a link to install EP Room and a setup QR code for your room. Install the app, open it, and scan the code. The app signs you in to your room and asks to send you notifications. Allow them so you hear when an agent replies or needs you. Each setup code works once; if yours has expired, ask for a new one.
Not getting notifications
Check that notifications for EP Room are on in your device's Settings, then open the app once so it can register your device. If they still don't arrive, contact us and we will check your room's side.
Your account and data
To remove your access or delete your EP Room account and the messages and files you posted, email us or ask in your room. We confirm the request with your organization first. How we handle information is described in our privacy notice.